Visitation Aide

1. Demonstrates awareness of biases, internalized racial superiority and oppression. Leads with a racial equity lens and actively uses the racial equity tool in meaningful ways,
2. Contributes to valuable and positive cultural humility transformation in individuals, organizations, and social systems to actively progress across the antiracist multicultural institution continuum.
3. Demonstrates cultural humility through an awareness of and sensitivity towards Agency’s clients’ and coworkers’ cultural and socioeconomic characteristics.
4. Committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change.
5. Works from a strength-based perspective.
6. Recognizes that consumers come first and responds to consumers appropriately.
7. Knows and adheres to all FC Policies and Procedures.
8. Participates in a QI subcommittee and keeps abreast of and adheres to QI policies and procedures.

1. Values and participates in the Team as a proactive member.
2. Respects others’ professional opinions and tolerates a range of feelings.
3. Able to give and receive constructive criticism.
4. Willing to take on extra work as needed (i.e. when there is a vacancy).

1. Attends supervision consistently and comes prepared.
2. Able to receive feedback and learn from it.
3. Has insight about self (i.e., strengths and weaknesses) and utilizes that knowledge towards growth and change.

1. Maintain a professional and safe environment in vehicles. Ensure the safety of children and adults by providing appropriate safety measures such as seat belts, car seats, and child safety locks.
   1. Ensures the environment for parent-child contact is safe, non-traumatizing, and promotes healthy attachment.
   2. Initiates and maintains ongoing communication with families that is culturally sensitive, utilizing family’s preferred language considering a family’s faith and culture.
   3. Initiates and maintains ongoing communication with DCP&P, other providers, and supports.
   4. Creates an environment that empowers family members, including parents, children, and caregivers to communicate their goals and needs.
   5. Utilizes various interviewing and/or communication techniques in a culturally competent manner.
   6. Recognizes non-verbal communication and maintains good eye contact and posture.
   7. Advocates for parents/families as necessary and supports them in advocating for themselves.
   8. Operates from a trauma-informed perspective.

1. Greet program participants and cover front desk responsibilities as needed.
2. Assist with maintenance of the visitation site and ensuring a clean, safe, location.
   1. Collaborate with Regional Coordinator and notify them of any site-needs.
   2. Report any on-site issues to management as needed.
3. Provide supervised visitation services as needed by the program.
4. Responsible for childcare as needed when not transporting children and adults to and from Program.
5. Prepare and/or collaborate with team regarding daily transportation schedule for pick-up and drop-off of clients for program services. As indicated, confirm transportation schedule with necessary adults at designated pick-up/drop-off. Communicate and coordinate daily schedule, including any changes, to all program staff. 
6. Assist with administrative needs such as transporting program supplies, inter-office mail, etc.
7. Recognize client/family signs indicating potential emergency or safety risk, and report to supervisors.
8. Perform other duties as assigned.

Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law.