Regional Coordinator

1. Demonstrates awareness of biases, internalized racial superiority and oppression. Leads with a racial equity lens and actively uses the racial equity tool in meaningful ways,
2. Contributes to valuable and positive cultural humility transformation in individuals, organizations, and social systems to actively progress across the antiracist multicultural institution continuum.
3. Demonstrates cultural humility through an awareness of and sensitivity towards Agency’s clients’ and coworkers’ cultural and socioeconomic characteristics.
4. Committed to the value of a nurturing family as the ideal environment for a child and believes in the capacity of people to grow and change.
5. Works from a strength-based perspective.
6. Recognizes that consumers come first and responds to consumers appropriately.
7. Knows and adheres to all FC Policies and Procedures
8. Participates in a QI subcommittee and keeps abreast of and adheres to QI policies and procedures.

1. Attends supervision consistently and comes prepared.
2. Able to receive feedback and learn from it.
3. Has insight about self (i.e., strengths and weaknesses) and utilizes that knowledge towards growth and change.

1. Maintains and/or develops expertise in the SVS model.
2. Assists Director with facilitation of team meetings, assignment of cases, and coordination of additional program functions.
3. Oversees Visitation Aides
   1. Maintains Visit Aides weekly schedules, ensures Visit Aides job duties are complete, meets with staff for supervision, etc.
4. Oversee on-site and community visit schedules.
   1. 1. Initiates and maintains ongoing communication with families that is culturally sensitive, utilizing family’s preferred language considering a family’s faith and culture.
      2. Ensures the environment for parent-child contact is safe, non-traumatizing, and promotes healthy attachment.
      3. Creates an environment that empowers family members, including parents, children, and caregivers to communicate their goals and needs.
      4. Utilizes various interviewing and/or communication techniques in a culturally competent manner.
      5. Recognizes non-verbal communication and maintains good eye contact and posture.
      6. Advocates for parents/families as necessary and supports them in advocating for themselves.
5. Facilitates and co-facilitates on-boarding and staff training, as specified alongside the Program Director, Associate Director, supervising therapeutic visitation specialists, and Supervising supportive visitation specialists.
6. Support the screening process to ensure that referrals are appropriate and the availability of visitation staff.
7. Track and ensure all vehicle maintenance is completed and up to date for fleet in collaboration with supervising therapeutic visitation specialists & supervising supportive visitation specialists in accordance with vehicle policies and procedures. Confirms appropriate car seat inventory.
8. Be an active, positive stakeholder in the communication feedback loop among administration, supervising visitation specialists, and all direct service staff. Support a positive relationship between service and administration that is balanced with accountability, positive morale, and support.
9. Provide on-site support during work hours and intervene as needed/when staff require support.
10. Support staff’s facilitation of Visit Planning Meetings and track VPM occurrence to ensure fidelity to the model.
11. Track completion of caregiver surveys, assist staff with scheduling as needed.
12. Track referrals and maintain waitlist.
    1. Facilitating communication with respective RDS regarding waitlists and assignment of cases.
    2. Assist with case assignment and case transfers.
    3. Initiates and maintains ongoing communication with DCP&P, other providers, and supports.
13. Assist with purchasing program supplies, following protocol outlined by finance team.
14. Support the Program Director & Associate Director ensuring Medicaid billing is timely and complete.
15. Share on-call responsibilities with leadership.
16. Regularly attend chosen sub-committee.
17. Perform other duties as assigned.

1. Provides therapeutic visitation services for part time caseload (see full therapeutic visitation specialist job description) and provides coverage for visitation services when needed.

• Education & Experience: Candidates must possess a master’s degree in social work or related field (e.g. counseling) and a valid license (LSW or LAC). LCSW or LPC, with clinical supervision certification is preferred. Preferred candidates will have at least 1 year in the mental health field, including at least 1 year experience working with children and families, particularly families involved in the child welfare system and and/or affected by trauma. Valid New Jersey driver’s license, safe driving record, and vehicle availability are required.

• Knowledge: Knowledge of the child welfare system, community resources, social services, and mental health systems. Knowledge of appropriate therapeutic interventions in crisis and non-crisis situations. Knowledge of trauma and its effect on children and families. Experience/willingness to work with culturally diverse populations. General understanding of the presentation of mental health diagnoses and substance use disorders. Operates from a trauma-informed perspective.                                                       
• Skills and Abilities: Excellent time management and organizational skills with the ability to manage numerous responsibilities and people simultaneously.  Ability to multi-task. Ability to utilize de-escalation techniques and support staff. Effective human relations skills with the ability to function in a team environment and be fair, respectful, considerate and inclusive. Effective oral and written communication skills. Excellent computer skills with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Powerpoint and/or electronic health record systems.

• Professional Characteristics: Open, warm, empathic, attentive listener, self-aware, ethical, creative, organized, flexible, open to constructive feedback, patient, responsible, able to work independently, mature, self-motivated, dedicated, enthusiastic, willing to take on additional tasks and responsibilities, interested in seeking additional training and skills.

• Work Environment/Physical Demands: The individual must possess the ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, and lifting of up to or in excess of 50 pounds.

Family Connections is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law.